Contact Us
Microsoft Store in the United States
- 1-877-MY-MS-STORE (877-696-7786)
- Microsoft Store Help
- 1-800-MICROSOFT (800-642-7676)
- Microsoft Product Support
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To track your order online:
Go to the Account page and sign in
Locate your order in the list of orders.
You can click View Original Receipt to review or print your the order confirmation.
You can click Track Package to view the delivery service's tracking page with your tracking number entered for you.
Note: We encourage you to be signed into your Account page to have your account information available when you call.
Phone support hours:
| Time Zone |
Mon-Fri |
Sat-Sun |
| |
|
|
|
Eastern |
8am-1am |
Noon-8pm |
Central |
7am-12am |
11am-7pm |
Mountain |
6am-11pm |
10am-6pm |
Pacific |
5am-10pm |
9am-5pm |
Hawaii |
2am-7pm |
6am-2pm |