Contact Us

Need assistance? We are here to help. To inquire about products and services found on Microsoft Store, please call us.

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Microsoft Store in the United States

1-877-MY-MS-STORE (877-696-7786)
Microsoft Store Help
1-800-MICROSOFT (800-642-7676)
Microsoft Product Support

 

 

 

 

To track your order online:
  • Go to the Account page and sign in

  • Locate your order in the list of orders.

  • You can click View Original Receipt to review or print your the order confirmation.

  • You can click Track Package to view the delivery service's tracking page with your tracking number entered for you.

Note: We encourage you to be signed into your Account page to have your account information available when you call.

Phone support hours:

Time Zone Mon-Fri Sat-Sun
       

Eastern

8am-1am

Noon-8pm

Central

7am-12am

11am-7pm

Mountain

6am-11pm

10am-6pm

Pacific

5am-10pm

9am-5pm

Hawaii

2am-7pm

6am-2pm