Microsoft Store Download Manager Privacy Statement
Last updated: September 2008
Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft Store Download Manager (“Download Manager”). It focuses on features that communicate with the Internet. It does not apply to other online or offline Microsoft sites, products, or services.
Download Manager installs software on your machine that enables you to download software from the Microsoft Store more quickly and easily.

Collection and Use of Your Information
The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.
We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements.
To download software from Microsoft Store, you are required to sign in by entering an e-mail address and password, which we refer to as your Windows Live™ ID. After you create your Windows Live ID, you can use the same credentials to sign in to many different Microsoft sites and services, as well as those of select Microsoft partners that display the Windows Live ID logo. By signing in to one Microsoft site or service, you may be automatically signed in when you visit other Microsoft sites and services. To learn more about how your credential information is used when you sign in to participating sites, please read the Microsoft Online Privacy Statement at http://privacy.microsoft.com.
Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public.
Information that is collected by or sent to Microsoft by Download Manager may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Collection and Use of Information about Your Computer
When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.
The privacy details for each Download Manager feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security of your information
Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement
We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information
Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us here.

Microsoft Privacy
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052 USA

Specific features
The remainder of this document will address the following specific features:

Download Manager Updates
What This Feature Does: Every time the Download Manager is launched, it will automatically check with Microsoft for available updates. Acceptance of these updates is required for continued use of Download Manager. Software can be downloaded from the Microsoft Store without the use of Download Manager.
Information Collected, Processed, or Transmitted: When Download Manager checks for updates, standard computer information and information about the version of Download Manager you have installed is sent to Microsoft.
Use of Information: The information will be used to determine if updates are necessary. It may also be used to improve this and other Microsoft software and services and for statistical analysis. The information will not be used to identify or contact you.
Choice/Control: Although Download Manager will always check for updates, you may choose not to download and install updates. If you choose not to install available updates, you will not be able to use Download Manager to download software from the Microsoft Store.

Download Manager Quality Improvement Program
What This Feature Does: The Download Manager Quality Improvement Program (“Quality Improvement Program”) provides you with an opportunity to send Microsoft some basic usage and diagnostic information to help us identify trends, usage patterns and problems you encounter with the software.
Information Collected, Processed, or Transmitted: When you choose to participate in the Quality Improvement Program, the information sent to Microsoft includes:
1. Download Statistics. These statistics include the size of the file downloaded, the transfer speed and the time in which it took to complete the download.
2. Computer Information. Details of your computer’s hardware configuration, such as total memory, free disk space, CPU architecture and speed, etc.
3. Error reports. Details of various errors you encounter while using Download Manager.
Use of Information: Microsoft uses this information to improve the quality, reliability, and performance of this and other Microsoft software and services. We do not use this information to identify or contact you.
Choice/Control: We offer you the opportunity to participate in the Quality Improvement Program during setup. If you choose to participate and later change your mind, you can stop participating at any time by following the steps below:
1. Launch Download Manager
2. Click "Settings"
3. Uncheck the box labeled “Allow Microsoft to collect information about how I use the Microsoft Store Download Manager”

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